Robotic Process Automation (RPA) is a technology that uses software robots or “bots” to automate repetitive and rule-based tasks across various applications and systems. By mimicking human interactions with digital systems, RPA streamlines processes, increases efficiency, and reduces errors, allowing organizations to focus on more complex and value-added activities. RPA is often used for tasks such as data entry, transaction processing, and customer service operations, enabling businesses to improve productivity and operational agility.
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