Our customer is one of the largest retail chains selling electronics and household appliances.
The company implemented a full-fledged omnichannel approach to sales, which means a unified product assortment, prices, and services, whether buying in stores or online. The stores share format and conceptual design. In addition to an effective retail format and a store concept that is customer-oriented, the company also offers high-quality customer service.
PFLB was hired to test an integrated set of SAP systems, particularly with respect to system performance.
These are the integrated systems:
Our Team Faced the Following Tasks:
Our Solution
To achieve the objectives associated with the project, we conducted tests in which we emulated traffic generated by users and external systems, and background jobs were launched.
To emulate user load on the SAP ERP system, we used the SAP GUI protocol. The system included tasks that corresponded closely to the scheduling in the production environment.
The main load on the SAP PI system comes from data streams from other systems. They were emulated by sending XML files via the SOAP protocol and uploading files to an FTP server.
The load was emulated according to the test scenarios with the specified intensity. The composition of the tested operations was established based on the customer’s expert opinion. Operations were chosen according to the following criteria:
Information about the target load and SLAs was obtained during interviews with functional consultants.
After each test, we analyzed the results. The load was applied using LoadRunner and Apache JMeter.
The intensity of scenario execution by each virtual user depends on the scenario, system response times, and the amount of delay between two consecutive iterations. In the process of testing, the total intensity of scenario execution by all virtual users (the simulated load on the information system) was changed by adjusting the number of virtual users performing the scenarios and changing the amount of delay between successive iterations.
The Problems the Team Encountered along the Way
Results
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