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How to Load Test Siebel CRM
Oracle's Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers comprehensive on-premise and on-demand Customer Relationship Management (CRM) solutions. Siebel CRM is specifically popular among banks and banking systems, since it has a lot of ready-made configurations that are convenient to use, i.e. Siebel CallCenter, Siebel Finance, Siebel Loyalty Management, etc. In this article, we share our thoughts on why you have to load test Siebel CRM and our life hacks on how to do it.
SAP Load Testing for X5 Retail: Case Study
There are few companies in the IT systems quality assurance market that have expertise in SAP testing, but PFLB is one of the few that do. Over the years, our specialists accumulated experience in retail that came in handy when helping X5 Retail, a major food retail company worth $16 billion, to support their internal IT systems. We started with SAP platform deployment, established testing processes in the retail giant’s systems, and maintained contact for more than 10 years.
Synthetic Testing in AWS: Challenges and Solutions
A bare-metal server versus a cloud server: not a dilemma anymore. We have a great case on AWS cloud migration here!
Performance Testing of Blue Prism Intelligent Robotic Process Automation for Banking
The client is the biggest bank in Europe, with 98 million individual clients, 2.7 million corporate clients, and 278,000 employees. Although they had been using Blue Prism RPA for a while, they decided to perform the first ever load/performance testing of their software, so it was all new to them. PFLB played the guiding part, making the client aware of all the details of load testing and running the service. After the project, the client’s business indicators increased notably, so they returned to us with another service request.
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How We Automated Performance Testing for an ATM Control System
It is often impossible to provide high-quality performance testing for a complex system without automation. Today, we would like to share our experience of carrying out such a task for the largest government-owned bank, which has a chain of over 190 thousand ATMs. For our client, performance automation helped organize all systems in a strong and effective network.
FIS Profile Banking System Load Testing
Our client, a large state-owned bank, pays special attention to the stability of the FIS Profile system which serves more than 65 million customers, 55 million contracts, 9 million loan agreements, and 45 million cards. PFLB conducts banking application testing for each of the system releases. On average, a release contains about ten changes to the functionality of the system, each of which requires detailed elaboration and specific testing.
Banking System Load Testing for Payroll Card Programs
Our client is one of the largest commercial banks, with European offices and state participation. The bank had a goal to minimize performance and resiliency risks in IT infrastructure and salary program systems, such as possible disruptions in payroll card services, payroll accounting delays, and system failures during registry processing. PFLB provided performance testing of payroll systems. The testing challenge was to understand the structure of component interaction given a variety of registry types and a large status model.
Load Testing for Robotic Process Automation
PFLB finished a truly interesting project for a big national bank, i.e. we've performed load testing for Robotic Process Automation, which is an automated system aimed to fully substitute any operational bank employee working on a PC. The idea was not for the robot to send hard-coded requests to somewhere, but to use the entry signals such as mouse and keyboard in the same way as an actual user does.
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