Experience leads to knowledge
Contact Сenter and IVR Performance Testing

Modern contact centers are often complex systems that involve close interaction between IVR, customer relation management (CRM), and many other services. Therefore, besides testing the performance of IVR itself and telephone communication channels, PFLB offers comprehensive testing services that allow you to evaluate the performance of both overall and individual services and to identify the influence of system components on each other.
PFLB Receives Top Industry Award from Clutch

PFLB was nominated to Clutch global awards and now we became one of clutch global leaders. Outsourcing your business to a BPO company has become the standard in today’s modern business practices. It’s a practical and competitive strategy for growing startups and a cost-efficient solution for companies looking to expand while saving time and money. Not only does outsourcing give you more focus on the core of your operations, but it also gives you access to globally-recognized talent that specializes in bringing you the best service possible.
PFLB Is among Top QA and Software Testing Сompanies

PFLB is a software & QA testing company that has proved its worth by delivering upscale testing solutions to clients across the globe.
“Cloud Solutions for Business & Future Challenges” – an Interview with Orange Telecom Representative

An Interview with Orange Telecom representative regarding “Cloud Solutions for Business & Future Challenges”
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How to Speed up JMeter. Part 2

We continue our series of articles about optimizing the popular load testing service JMeter. In the previous article, we highlighted the possibilities of significantly speeding up JMeter by configuring agent monitoring and optimizing components and service settings. In this part of the Apache JMeter load testing tutorial, we…
How to Speed up JMeter. Part 1

Apache JMeter load testing doesn’t need to be advertised; nonetheless, not enough attention is paid to the load script speed. In this article, we take a look at different approaches to writing load scripts in an optimal way that allows saving money on the load testing machines. This…
SoapUI Tutorial: a Detailed Guide on How to Create Project, Test Suite, TestCase and TestStep

Web and API testing is an integral part of website testing. However, without a comprehensive software testing tool, it’s difficult to find hidden errors inside the software. Open-source tools like SoapUI provide us the perfect set of features for functional testing and non-functional testing. This is why it is widely used for Web Services testing. […]
An Introduction to SAP Testing

In today's market, ERP plays an immense role in the success of medium and large aenterprises. All businesses rely on ERP software to carry out their daily operations and enhance business workflows.Implementing these systems is not easy, especially if you are using SAP, one of the most advanced ERP solutions in the market. One must configure the different SAP modules to deliver the relevant features. So an implementation of any SAP module requires some kind of testing. In this article, we will discuss what SAP testing is and explain its importance
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