how to load test siebel crm preview

How to Load Test Siebel CRM

Oracle’s Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers comprehensive on-premise and on-demand Customer Relationship Management (CRM) solutions. Siebel CRM is specifically popular among banks and banking systems, since it has a lot of ready-made configurations that are convenient to use, i.e. Siebel CallCenter, Siebel Finance, Siebel Loyalty Management, etc. In this article, we share our thoughts on why you have to load test Siebel CRM and our life hacks on how to do it.

automating performance testing results best practices part 1 prevew

Automating Performance Testing Results: Best Practices. Part 1

In this article, we start with a major topic, and then, in the following parts, we’ll go deeper into super-hardcore stuff.
Test reports automation is the way to optimize testing costs and make performance testing more affordable. By cutting the cost, you will also be able to attract smaller businesses as customers. Good news: test reports automation is possible with the help of such popular tools as Grafana and InfluxDB, that all testers are already familiar with, to say the least.

sap load testing for x5 retail case study preview

SAP Load Testing for X5 Retail: Case Study

There are few companies in the IT systems quality assurance market that have expertise in SAP testing, but PFLB is one of the few that do. Over the years, our specialists accumulated experience in retail that came in handy when helping X5 Retail, a major food retail company worth $16 billion, to support their internal IT systems. We started with SAP platform deployment, established testing processes in the retail giant’s systems, and maintained contact for more than 10 years.

contact center and ivr performance testing preview

Contact Сenter and IVR Performance Testing

Modern contact centers are often complex systems that involve close interaction between IVR, customer relation management (CRM), and many other services. Therefore, besides testing the performance of IVR itself and telephone communication channels, PFLB offers comprehensive testing services that allow you to evaluate the performance of both overall and individual services and to identify the influence of system components on each other.

performance testing of blue prism intelligent robotic process preview

Performance Testing of Blue Prism Intelligent Robotic Process Automation for Banking

The client is the biggest bank in Europe, with 98 million individual clients, 2.7 million corporate clients, and 278,000 employees. Although they had been using Blue Prism RPA for a while, they decided to perform the first ever load/performance testing of their software, so it was all new to them. PFLB played the guiding part, making the client aware of all the details of load testing and running the service. After the project, the client’s business indicators increased notably, so they returned to us with another service request.

fis profile banking system load testing

FIS Profile Banking System Load Testing

Our client, a large state-owned bank, pays special attention to the stability of the FIS Profile system which serves more than 65 million customers, 55 million contracts, 9 million loan agreements, and 45 million cards. PFLB conducts banking application testing for each of the system releases. On average, a release contains about ten changes to the functionality of the system, each of which requires detailed elaboration and specific testing.